Welcome to Chic or Antique! We aim to provide a seamless and enjoyable shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.
Processing Time
Order Processing: Orders are processed within 1-3 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
Most orders are sent via USPS Priority Mail and should arrive in 1 – 3 business days (excluding processing time).
Note: Delivery times are estimates and do not include processing time.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our website or through the carrier’s website.
Shipping Restrictions
- We ship to all states in the continental US.
- We do not ship to P.O. boxes.
- Some items, such as certain antiques or high-value jewelry, may have specific shipping restrictions. These will be noted in the product description.
Lost or Damaged Packages
- Lost Packages: If your package is lost during transit, please contact us at [email protected] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue.
- Damaged Packages: If your package arrives damaged, please take photos of the damaged packaging and items, and contact us at [email protected] within 48 hours of delivery. We will assist you with filing a claim with the carrier.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions or need further assistance, please contact our customer support team at [email protected]. We are here to help!
Thank you for shopping with us!