Thank you for shopping at Chic or Antique. We take great pride in the quality of our jewelry and stand behind every piece we sell. However, due to the nature of our products and to maintain the integrity of our business, we have implemented a no-returns policy.
No Returns or Exchanges
- All sales are final.
- We do not offer returns or exchanges for any reason.
- Items cannot be returned for a refund or store credit.
Before You Purchase
To ensure your satisfaction with your purchase, we recommend:
- Carefully reviewing product descriptions, measurements, and images.
- Contacting our customer service team with any questions about the item before making a purchase.
- Double-checking your order details before finalizing your purchase.
Damaged or Incorrect Items
In the rare event that you receive a damaged item or an item different from what you ordered:
- Contact our customer service team within 48 hours of receiving your order.
- Provide clear photos of the damaged item or the incorrect item you received.
- We will review your claim and, if verified, offer a replacement or store credit at our discretion.
Contact Us
If you have any questions about our return policy or need further assistance, please contact our customer support team at [email protected]. We are here to help!
Thank you for shopping with us!